Merlin

Merlin

The elegance you've dreamed of is stepping into your living space. This unique set, which blends aesthetics and functionality in every detail, adds an avant-garde touch to your space. The balanced combination of tranquility and dynamism gives your environment a sophisticated atmosphere, offering the most exquisite form of elegance.
SKUMerlin Sofa Set
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Frequently Asked Questions

REGRACE FURNITURE offers comprehensive after-sales service to maximize customer satisfaction. Contact us for detailed information about your order.
  • How can I benefit from the service? To take advantage of our services, you can fill out the service request form on our website or call +90 (322) 346 13 14 to make an appointment. Our expert teams will contact you as soon as possible.
  • How long is the warranty and what does it cover? Our warranty period may vary depending on the machine model, but is generally two years. The warranty covers malfunctions caused by manufacturing defects. Misuse and natural wear are not covered. For more information, please review your warranty document or contact our customer service team.
  • What should I do for malfunctions that remain under warranty? You can also benefit from our service for malfunctions not covered by warranty. Contact our customer service team to report the issue and receive appropriate solutions. Our service team will provide detailed pricing information.
  • What is the maximum repair time? The maximum repair time has been determined by our company as 20 working days.
  • How are our services charged? Our service pricing may vary depending on the specific task and required spare parts. Our team will contact you for detailed pricing information when you submit a service request.

Service

As part of our service, we professionally perform regular maintenance, repair, and part replacement for your furniture. Our expert technical team uses the latest applications and genuine spare parts to ensure long-lasting, comfortable, and aesthetically pleasing use of your products. Our service is constantly being improved to maintain the highest level of customer satisfaction.

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Original Spare Parts

To maintain the performance and longevity of our furniture products, we recommend using original spare parts. Using original parts increases the durability and aesthetic integrity of your products while minimizing maintenance costs. This ensures both comfort and quality are maintained over the long term.

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